Privacy Policy

Privacy PolicyEffective Date: 01 Oct, 2024
Webetel LLC ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you use our website and services, including our AI Voice Assistant App (collectively, the "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
1. Information We CollectWe collect various types of information from and about users of our Services, including:
a. Personal InformationClients (Business Users):
Contact Information: Name, email address, phone number, and company name.Account Information: Username and password.Billing Information: Payment details collected and processed by our third-party payment processors (e.g., Stripe).End-Users (Customers of Our Clients):
Interaction Data: Audio recordings, transcriptions, text messages, and any other content provided during interactions with the AI Voice Assistant.Session Information: Session IDs, timestamps, and usage patterns.b. Usage DataWe automatically collect certain information about how you access and use our Services:
Device Information: IP address, browser type, operating system.Log Information: Pages viewed, time spent on pages, clicks, and other navigational data.Cookies and Similar Technologies: We use cookies to enhance user experience, analyze site usage, and for security purposes.2. How We Use Your InformationWe use the information we collect for purposes including:
To Provide and Maintain Services: Facilitate interactions between end-users and the AI Voice Assistant, process transactions, and manage accounts.To Improve Our Services: Analyze usage to enhance features, functionality, and user experience.To Communicate: Send administrative information, respond to inquiries, and provide customer support.Marketing (Clients Only): Send promotional materials, offers, and updates. Clients may opt-out at any time.Legal Compliance: Enforce our Terms of Service, comply with legal obligations, and protect our rights.3. Sharing and Disclosure of InformationWe may share your information in the following situations:
a. Service ProvidersWe employ third-party companies to facilitate our Services, provide services on our behalf, or assist us in analyzing how our Services are used. These parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
b. Legal RequirementsWe may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
c. Business TransactionsIn the event of a merger, acquisition, or asset sale, your personal information may be transferred.
d. With ConsentWe may disclose your personal information for any other purpose with your consent.
4. Data SecurityWe implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data RetentionWe retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Choices and Rightsa. Access and UpdateClients can access and update their account information by logging into their account settings. End-users should contact the relevant client (our business user) for access to their personal information.
b. Opt-Out of CommunicationsClients may opt-out of receiving promotional communications by following the unsubscribe instructions in those communications or by contacting us directly.
c. Do Not Track SignalsOur Services do not respond to Do Not Track signals. You can set your browser to refuse cookies or alert you when cookies are being sent.
7. Children's PrivacyOur Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
8. International Data TransfersYour information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Services, you consent to such transfers.
9. Third-Party LinksOur Services may contain links to third-party websites or services that are not owned or controlled by Webetel LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy PolicyWe may update our Privacy Policy from time to time. We will notify clients of any changes by posting the new Privacy Policy on this page with an updated effective date. Clients are advised to review this Privacy Policy periodically for any changes.
11. Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Webetel LLC
Address: 9211 PERSIMMON BROOK TRAIL, THONOTOSASSA, FL 33592, UNITED STATES
Email: moc.letebew%40troppus
Phone: +1 (813) 669-4555